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Employee Onboarding

Seamless & mobile-enabled.

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World-class onboarding software, creating a beautiful and easy onboarding experience for HR professionals and candidates.

Onboarding 101

Designed with the needs of modern businesses in mind, our HR software provides a user-friendly way to seamlessly integrate new employees into your organisation. From entirely digital-signing capabilities to the creation of custom-built forms, we have you covered. Say goodbye to the headaches and hassles of traditional onboarding and hello to a more efficient way of doing things.
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Buyers Guide

What is onboarding software?
Onboarding software is a tool used by HR professionals to onboard new hires digitally, without the need to print or scan documents. Using onboarding software enables all authority-given HR professionals to have access to the same onboarding platform - therefore warranting easy collaboration with one another to ensure the new hire is quickly and professionally onboarded.
 
Many organisations are beginning to acknowledge the importance of digital onboarding as a critical tool to increase efficiencies , custom-build their compliance process, and create beautiful candidate experiences. How?
 
Natively built in onboarding software are complex features, automation, and integration with HRMS systems. Enterprise-grade onboarding technology provides users with the ability to; customise workflows, custom build onboarding packs and save them as templates, create a compliance process that incorporates probity checks (psychometric talent assessment, reference check), build e-forms and documents, and automate SMS/emails to candidates and stakeholders.
 
Digital onboarding also empowers candidates to self-onboard on any device, at any time. Alongside being mobile-first, digital signing enables candidates to be completely onboarded within minutes!
 
Let’s deep dive into the benefits and features you need to know about.
The benefits of using digital onboarding

Beautiful Candidate Experiences

Your candidate doesn’t want to have to print, sign, scan, and send back their onboarding documents! It’s 2022, we live in a digital world. Digital onboarding is mobile-enabled, therefore your new hires can fill in and sign their documents on any device, at any time! This presents your company as modern and progressive, and demonstrates that you value the time of your new employees.
 
Once a new employee has completed their onboarding pack, all appropriate stakeholders (Procurement, Provision, Manger, Buddy, etc) are notified of their start date and are continuously reminded to ensure the new employee is appropriately greeted and equipped on their first day.
 
HR professionals can utilise the automated communication system (Emails/SMS) by scheduling personalised and branded messages to new employees which keep them engaged and excited to begin working.
 
The time, effort, and care you invest into your new employee leading up to their start date will dictate their retention, productivity, and determination to your company. SO, make sure you nurture them!


Data Integrity

Digital onboarding software integrates with your recruitment software, and all other HRMS systems your company uses. This integration capability results in a seamless data flow... the data that is collected in requisition, recruitment, and offer approval seamlessly flows into your onboarding software.
 
Therefore, auto-generating your contracts and auto-filling in details of necessary onboarding documents. Thus eliminating the need to input data multiple times and ultimately reducing data inaccuracies.
 
The completed onboarding pack is also pushed into your Payroll system in a single click , further reducing the risk of inaccurate data as the data pushed to Payroll is the data entered directly by the new employee.

Reduced Time-To-Hire

Within your digital onboarding platform, you can brand documents and custom-build e-forms that are role and department-specific. These onboarding documents can be saved as templates and retrieved for future use!
 
Therefore, by creating standard templates the in-house recruiter only needs to spend a few minutes personalising the templated documents and reviewing the auto-generated contract, rather than having to start from scratch for every new hire!
 
Your onboarding platform also has a countdown timer feature. Apply a count-downer timer to onboarding packs for each new hire. Set the deadline for the candidate to complete their onboarding pack before, and reduce the time-to-hire by creating urgency!

Higher ROI

By introducing beautiful candidate experiences your candidate is less likely to accept another offer from a competitor because your branding and modern onboarding process have enticed them to work for you. By introducing efficiencies, decreasing the time to hire, and eliminating regularly incurred bottlenecks in your onboarding process, you eliminate the need and chance of candidates even seeking employment from other companies.
 
Therefore, not only do you onboard new employees quicker, you ensure the time your employees and company invest in onboarding is never misspent on a candidate that drops off.

Heightens Employer Branding

Internally and externally, every piece of communication or document is branded to be an extension of your company . The consistency in branding heightens your employer branding by demonstrating your well-structured and organised organization. Whether this is automated SMS/Emails, onboarding documents or job ads, your company excellently executes and displays your brand, which resonates with current and potential employees.
Typical features of modern onboarding software
At Martian Logic, we like to refer to the below as the pillars of digital onboarding , and are a must for all modern digital-onboarding vendors.
 
  • Mobile-enabled candidate self-onboarding portal
  • Branded onboarding packs
  • Custom-built & branded document/e-form templates
  • Digital signing
  • Content manager
  • Induction & Training videos
  • Automated SMS/ Email system
  • Automated notifications to stakeholder
  • Countdown timer
  • Induction & Training videos
  • Payroll integration
Considerations when purchasing onboarding software

Integration Capabilities & Partnerships

HRMS and Payroll integration is a must. The data your new employee enters into their onboarding pack is automatically stored and saved in your onboarding system...meaning data doesn’t need to be entered multiple times!
 
Your onboarding software will push the employee data into your payroll system. Therefore ensuring there are no data inaccuracies while simultaneously reducing the manual input required from HR professionals. Thus, reducing the time to hire.
 
Make sure you know your onboarding software will integrate seamlessly with your Payroll system and other HRMS you utilise to create a harmonious HR environment with optimised efficiencies.
 

TOC / Hidden Costs/ Setup Costs

Before you sign a contract with your onboarding software vendor, make sure you know the total cost of ownership (TCO)! You must know if there are setup costs, and if they’re included in the proposed TCO (by the way, there shouldn’t be any setup costs… if there are, I would advise against the vendor).
 
Be certain you have access to complimentary support and training. Similar to any other software, your onboarding software will see many updates and new features, therefore it’s important you know included in your subscription is ongoing training and support for issues and updates to the platform! Many vendors will keep these costs hidden, so do be sure to ask to ensure you know what you’re entitled to.
 

Customisation & Flexibility

Your onboarding process is unique to your business. Your digital onboarding vendor must recognise this and provide enterprise-grade flexibility and customisation. Onboarding packs sent to your candidates will leave a lasting impression, therefore you want to be certain the system allows you to brand each document, personalise the message, and the presentation of the email. This is a critical component in enhancing your employer branding which in-turn, re-assures your new hire they’ve made the correct decision.
 

Digital Signing

Many onboarding software vendors will claim to be completely digital, but then require you to print documents to sign them and scan them back. Be cautious of this! You must ensure your onboarding technology provides you with the ability to digitally sign appropriate documents and e-forms on any device (mobiles, tablets, laptops, etc).
 

Data Security

Your onboarding platform will be integrated with all other HRMS systems you use, and hold valuable information about your employees - including bank details, home addresses etc. It’s critical that you question the onboarding software’s vendor about security they have in place, and even request to see evidence of their claims to ensure your data will only be owned by you, and will not be breached!
 

Client Testimonies

It’s easy for a vendor to give themselves a 5-star rating, however, their self-reflection may not always be accurate. Be sure to ask if you can speak to existing clients, or review client testimonies, before signing a contract to be certain you’re making the correct decision!
Relevant onboarding software trends

Videos For Learning And Welcoming

Industry data shows that the use of video learning is the highest it’s ever been. Therefore, it’s no surprise that induction and training videos are growing in popularity! Use videos to personalise the new-hires onboarding, and provide them with a glimpse of the culture they’ll be joining! Hearing and watching fellow colleagues welcome them onboarding creates excitement as they perceive the company to consider them a valuable new recruit.
 
Users can also use video content to educate your new employee on appropriate methods and procedures prior to their start date, as well as set clear expectations. This helps ensure your new hire knows exactly how to begin adding value on their first day and hit the ground running.
 

Completely Paperless Process

Paperless onboarding is being quickly being seen as a necessity by many companies. This recent trend is majorly influenced by the insane influx of remote working (thanks to COVID19). Organisations have begun to realise paper-based processes are incredibly timely and costly, not to mention completely archaic. Furthermore, in 2020-2021, companies globally quickly updated their operations to incorporate more modern-day technology. Because of this, in 2022, organastions have acknowledged that paper-based processes leave a poor impression of the brand, and ultimately leads to candidate-drop off.
 
Digital onboarding software not only saves time and money, but provides HR professionals with instant access to data, tracking, and great accuracy when adhering to government specifications.
 

Candidate / New Employee Experience

Personalised onboarding packs are becoming an increasingly prevalent method in allowing new employees to keep up to speed with your company's work culture. With the use of aesthetic branding as well as personalised videos, new employees can arm themselves with information that is necessary to become successful in their new position and hit the ground running.
 
The importance of workplace cultural assimilation is also on the rise. Research shows that when new employees experience strong initiation rituals, they gain a stronger sense of belonging to the team. Storytelling can be a particularly powerful tool for this, which can be done through videos and scenario-based learning (Learning Management System) which effectively enhances the productivity of a new employee. These methods are accessible and optimally effective through digital onboarding.
Onboarding software pricing

Total Cost of Ownership (TCO) Over 3 Years

NOTE: We’re assuming here that you’re looking at a fairly modern vendor that’s CLOUD / SaaS and one that offers a subscription-based model.
 
Your TCO should cover the entire cost of acquiring and adopting onboarding software in an organisation over 3 years.
 
There are many factors that will affect the TCO, so be sure you do your calculations before signing a contract!
 
The below are costs you must consider in order to accurately estimate your 3-year TCO:
  • 1. Subscription cost
  • 2. Setup costs
  • 3. Implementation costs for company-desired customisations
  • 4. Ongoing support (emails, phone calls, live chats, Zoom, etc.)
  • 5. Initial training for all users
  • 6. Ongoing training for new users
  • 7. Training for new features and developments within the platform
  • 8. Ongoing bug fixes
  • 9. Ongoing access to new features

Subscription Based

Over time, the previous method of “purchasing onboarding software” has been made redundant and replaced with a “subscription model”. So, rather than purchase the software, you only pay for your right to use the software for a certain period of time. The time-frame is entirely dependent on the company, it may be a month, 6 months, a year or so on. Subscription-based models are widely adopted by modern, enterprise-grade vendors.
 

Set-Up Costs

Set up costs used to amount to roughly 20% of the TCO and be a huge deterrent for many SMEs to take advantage of enterprise-grade technology. However, the time for that is long gone.
 
Nowadays, your onboarding software vendor should provide FREE set up, which is incredibly important for you to know so that no big vendor can take advantage of you!
 

Hidden Costs

The most commonly incurred hidden costs are support and training. A big sign that these are hidden costs is if vendors don’t discuss support and training during initial conversations. Be incredibly aware of this before signing the dotted line on any document as these costs may end up leading to an unsuccessful adopting of onboarding software and a poor investment decision. As mentioned above, be sure to know your EXACT TCO and what you’re entitled to.

Digital Signing & Seamless In Your Workflow

The platform's native digital signing feature is integrated for both internal stakeholders and candidates. Mobile-enabled signing removes the need for printing, signing, and scanning, demonstrating respect for candidates' time with a modern, efficient solution. Custom reference check stages can be seamlessly incorporated into workflows. The seamless, native integration ensures a smooth experience for users and candidates, free from interruptions or delays, with auto-populated forms, auto-triggered communications, and efficient collation of candidate and referee information.
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Branded & Mobile First

Self-onboarding portal

The self-onboarding portal allows candidates to view and complete onboarding documents, serving as their workbench to revisit items until finished. New employees have 24/7 access for maximum convenience and flexibility. The portals are fully customizable with company logos and styling, ensuring consistent branding across all touchpoints. Candidates appreciate the smooth, aesthetic experience. Over 75% of candidates prefer utilizing their commute, so the portal was designed to function on mobiles and tablets before desktops.
Highly Customisable

Digital Onboarding Packs

Easily customize onboarding by assembling necessary items for specific roles and departments (e.g., tax forms, e-forms, job offers, training materials) and save them as templates. When onboarding a new employee, select the relevant template pack, and with five clicks, the personalized onboarding pack is sent to the candidate. The platform's data flow auto-populates and personalizes items in the onboarding pack using role and candidate data gathered from earlier stages (requisition, recruitment, and offer approval).
Self onboarding

Multipurpose functionality

Auto-triggered questionnaires and SMS/Emails enable pre-employment checks for new hires, existing employees, and volunteers, minimizing HR input, time delays, and miscommunication. Martian Logic also facilitates off-boarding, ensuring alignment among the exiting employee and relevant stakeholders. The process includes returning company belongings (car, keys, laptop), provisioning IT system access, handling final legal matters related to termination, and conducting exit surveys. All these tasks can be automatically personalized, generated, and communicated to the appropriate parties.

mULTI

Change Of Staff Conditions

HR or managers can swiftly initiate a change of staff conditions (CSC) request by locating the employee in the org chart or database and clicking a button. This prompts an instant CSC request approval form to modify employee conditions, such as shifting from casual to part-time, adjusting FTE percentages, or updating employment details like signing a new code of conduct. The form displays current and proposed changes side by side, ensuring clarity. Once approved, the platform automatically personalizes and distributes necessary documents, allowing final review and edits before sending them to the employee for completion and signing.
Change conditions

Custom-built Compliance

Design your pre-employment check process to align with compliance standards and internal procedures, guaranteeing all essential steps are meticulously followed before the new employee begins. Data integrity is upheld as information gathered during requisition, recruitment, and offer approval stages automatically populates onboarding materials, minimizing the risk of errors. This seamless propagation of data across systems and stakeholders eliminates the need for manual data entry, ensuring accuracy throughout the recruitment and onboarding process.

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Automated SMS/Emails & Countdown Timer

Automate personalized two-way SMS/Emails for new hires, showcasing support and emphasizing their value leading up to their start date. This streamlines workload and ensures consistent communication by scheduling messages in advance. Implement a custom countdown timer within the candidate's self-onboarding portal to set deadlines for completion of onboarding tasks, fostering urgency and reducing delays. This approach encourages candidates to promptly finalize their onboarding requirements within the designated timeframe, minimizing drop-off rates and ensuring efficient onboarding.

Payroll Integration

Completed onboarding packs are automatically pushed into your Payroll system through the Martian Logic integration connectors. This creates a seamless and end-to-end solution where the data flows freely from requisition, to recruitment, to offer approval, to onboarding, and directly into your payroll system.

Payroll